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Category: Reading
The Stupidity Paradox: The Power and Pitfalls of Functional Stupidity at Work By Mats Alvesson and André Spicer
Why organisations full of smart people do many stupid things and what to do about it. If you’ve ever had to do a job you know is pointless, this is it. That and David Graeber’s Bullshit Jobs, which you should …
Creativity Inc. By Ed Catmull
The best book on leading and supporting creative teams that I know. As CEO of Pixar and Disney Animation Studios, Catmull knows a thing or two about it. Learn more
Unsafe Thinking By Jonah Sachs
The biggest problem with expertise? It leads to safe thinking and a lack of innovation. Sachs explains why and draws on the literature to support his case. He also shows you how to escape it. Learn more
Orchestrating Experiences By Patrick Quattlebaum and Chris Risdon
The book title Andy wishes he had come up with. An excellent guide to taking clients through the service design process, broken down into steps and with workshop agendas to help you facilitate the process. Buy book
The Simplicity Cycle By Dan Ward
Simplicity is surprisingly and ironically complex to achieve. Dan shows you how. Learn more
F.I.R.E By Dan Ward
“Fast, Inexpensive, Restrained and Elegant contais plenty of facepalm anecdotes from his time working with Defence and N.A.S.A. and also provides a“practical framework for pursuing rapid, frugal innovation.” Highly recommended for those working with or in large bureaucratic organisations and …
A guide to procuring Service Design
I’ve been responding to requests for bids from clients in the form of ITTs, RFQs, Briefs, Proposal requests — for over 10 years, across the public, private and third sector for my company Snook. Even after all this time, I’m still surprised …
Change by Design By Tim Brown
Tim Brown, CEO of IDEO, one of globes leading HCD consultancies. Tim’s book covers the origins of “design thinking” and it’s potential to transform organisations. He outlines the techniques and strategies used in IDEO that make a strong business case …